Last updated: November 10, 2025
Privacy Policy – HKM Pay
Last updated: November 13, 2025
Hare Krishna Movement Jaipur ("HKM Jaipur", "We", "Us", "Our") built the HKM Pay application as a free service provided exclusively to the Hare Krishna Movement Ogranization. This Privacy Policy explains how We collect, use, store, disclose, and safeguard Your information when You use HKM Pay ("Service", "App").
Please read this Privacy Policy carefully. By downloading, accessing, or using HKM Pay, You agree to the collection and use of information in accordance with this Policy.If You do not agree with any part of this Privacy Policy, please refrain from using the Service.
- About HKM Pay
HKM Pay is a specialized payment-request application designed for internal organizational use. The app allows authorized user to:
Submit payment requests
Choose payment modes (UPI, bank transfer, etc.)
Track transaction status
Receive updates on approvals, rejections, or completed payments
Important: HKM Pay is not a public digital wallet.Users can submit payment requests but cannot receive or send payments to other users inside the app.
- Information We Collect
We collect information necessary to authenticate You, process Your payment requests, and operate HKM Pay securely.
A. Account Information
Full Name
Phone Number
Email Address
Profile Image (with Your permission)
Internal Verification ID
Communication preferences
B. Payment & Financial Information
Bank Account Details (account number, IFSC, bank name)
UPI ID (if used)
Submitted payment requests
Transaction history (amounts, dates, status)
Service usage logs
Payment method preferences
C. Device & App Information
Device ID
Operating system information
App version
Login time stamps
Crash logs (for troubleshooting)
D. Permissions Requested From Your Device
To ensure HKM Pay functions properly, We may request the following permissions:
Camera Permission
Used only when You choose to upload or update a profile photo through the camera.
Storage Permission (Read/Write)
Used only if You select a profile image from Your device gallery.
Internet Access
Required for communication with our servers, submitting payment requests, and receiving updates.
Notification Permission
Used to send You payment status updates or important service notifications.
We request permissions only when needed, and only after You explicitly grant consent.
- Consent
By using the App, You consent to the collection and processing of Your information as described in this Policy.
Your consent may be:
Implied, when You continue using the Service
Explicit, for actions requiring permissions (camera, storage, etc.)
You may withdraw Your consent at any time. However, doing so may limit Your ability to use certain features or access the Service.
- How We Use Your Information
Your information is collected, used, and processed for the following purposes:
To verify and authenticate Your identity as an authorized user
To process payment requests and ensure accurate internal financial management
To communicate payment status (approved, declined, pending, processed)
To provide and maintain the Service, including account creation and updates
To secure the platform and prevent fraud or unauthorized access
To detect suspicious activity and maintain audit trails
To improve app performance, features, and user experience
To maintain compliance with financial regulations, laws, and internal audit requirements
To generate internal reports (aggregated, non-identifiable)
To fulfill any purpose disclosed to You at the time You provide the information
We do not collect more information than necessary.
- How We Process Payment Information
When You submit a payment request:
Data is securely transmitted to our backend system
Authorized personnel verify the request
Payment is initiated through bank/UPI/payment gateway channels
You receive real-time status updates
Records are stored for audit and compliance
Security Practices
Data is encrypted during transmission
Stored on secured servers
Accessible only to authorized staff
Protected as per applicable laws and internal compliance policies
- Storage, Protection & Security of Data
We take reasonable administrative, technical, and physical safeguards to protect Your data.
We do not sell, rent, trade, or exchange Your personal information.
Information may be disclosed only:
To banking institutions/payment partners to process Your request
When required by law or government authorities
To protect against misuse, fraud, or unauthorized access
Your profile photo is uploaded only with Your explicit permission.Permissions for Camera and Storage are requested before accessing Your device.
- Data Sharing With Third Parties
We may share necessary data strictly for functional and legal purposes:
Authorized Third Parties
Banks
UPI service providers
Payment gateway partners
Government/regulatory authorities (if required)
These parties:
Are allowed to use Your data only to perform the service
Must maintain confidentiality
Are prohibited from using Your data for marketing or unrelated activities
HKM Pay does not share data with advertisers or unrelated third parties.
- Legal Compliance
We may disclose information when necessary to:
Comply with legal obligations
Respond to government or regulatory requests
Enforce internal policies
Investigate fraud, security issues, or rule violations
Protect the rights and property of HKM Jaipur
- Data Retention
We retain Your data only as long as required:
While Your account remains active
For legal, audit, and financial compliance
For resolving disputes and enforcing agreements
As required by tax regulations and banking laws
Some financial records may be retained longer as required by law.
- Your Rights
You have the right to:
Access Your personal information
Update or correct inaccuracies
Request deletion (subject to legal exceptions)
Withdraw consent
Object to processing in certain cases
Request a copy of Your data (data portability)
To exercise your rights, contact us as per the "Contact Us" section below.
- Links to Third-Party Sites
The App may include links to external websites or services.We are not responsible for the privacy practices or content of third-party sites.
Please review their privacy policies before use.
- Children's Privacy
HKM Pay is not intended for anyone under the age of 18.We do not knowingly collect data from minors.If we learn that a child has submitted personal information, we will delete it immediately.
- Changes to This Privacy Policy
We may update this Policy periodically. Changes may be communicated by:
Updating this page
Modifying the "Last Updated" date
Sending app or email notifications
Requesting Your acknowledgment after major updates
Continued use of HKM Pay constitutes acceptance of the updated policy.
- Contact Us
If You have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Email: [email protected]
Organization: Hare Krishna Movement JaipurApp: HKM Pay
Please include Your registered phone number or email for faster assistance.
- Governing Law
This Privacy Policy is governed by applicable laws.Any disputes will be handled in accordance with the appropriate legal jurisdiction.
Acknowledgment
By using HKM Pay, You acknowledge that You have read, understood, and agree to this Privacy Policy.